Privacy policy

Information you provide

An enquiry may include your name, email address, telephone number and the details you choose to share. Identity documents may be requested by the actual service provider where an account requires verification.

Purpose and disclosure

Information is used to respond to enquiries, provide requested services and meet applicable legal obligations. Information shared with a service provider should be limited to what is needed for that purpose.

Cookies and analytics

The website may use technical cookies needed for its operation. No brand analytics identifier is configured in this version. Any additional analytics or marketing tools should be explained before they are enabled.

Canadian privacy framework

PIPEDA applies to many private-sector commercial activities. Provincial privacy laws may also apply, depending on the organisation, location and activity.

Access, correction and consent

You may request access to or correction of your personal information and ask about its use. Contact the team to raise a concern or discuss withdrawal of consent, subject to applicable legal requirements.

Retention and service providers

The operator must confirm retention periods, service providers and cross-border processing arrangements for the actual service. Data should be kept only as needed for the stated purposes and applicable legal obligations.

Questions and complaints

Raise privacy questions with the operator first. The Office of the Privacy Commissioner of Canada provides information about privacy rights and applicable complaint processes.

Contact

For operator information or questions, contact [email protected].

Official information

• Canadian Securities Administrators: registration
• CSA: regulation of crypto assets
• Office of the Privacy Commissioner: PIPEDA